本页面说明 TopTok Games Limited 在您使用我们的网站、游戏及相关服务时，如何收集、使用、存储及保护您的个人信息。
概述
TopTok Games Limited 高度重视您的隐私，并致力于保护您的个人信息。本隐私政策适用于您访问我们的网站、使用我们的游戏、联系客户支持或以其他方式使用我们相关服务的情形。
当您使用我们的服务时，即表示您理解并同意我们按照本页面所述方式收集和处理相关信息，用于运营产品、优化用户体验、维护安全以及履行适用法律法规要求。
我们可能收集的信息
根据您使用的具体服务，我们可能会收集以下类型的信息：
- 您主动提供的基础联系信息，例如联系客户支持时提供的姓名或电子邮箱地址。
- 与您使用我们的游戏或服务相关的账号信息、游戏进度及互动记录。
- 设备和技术信息，例如 IP 地址、设备类型、操作系统、浏览器、语言及相关标识符。
- 使用数据，例如应用内行为、崩溃报告、日志信息，以及通过 IP 地址推断的大致地理位置。
- 您自愿向我们提供的其他信息，例如反馈内容、客服工单或账号找回信息。
我们如何使用信息
我们会基于合法、正当且必要的目的使用所收集的信息，包括但不限于：
- 提供、运营、维护并改进我们的网站、游戏及相关服务。
- 创建和管理用户账号、验证交易以及处理您的请求。
- 分析产品表现、排查技术问题，并预防滥用、欺诈或其他安全风险。
- 在适用情况下提供个性化的游戏体验或服务内容。
- 就客户支持、服务更新、政策变更及重要通知与您沟通。
第三方服务
我们的服务可能会接入第三方工具或平台，用于统计分析、广告投放、支付处理、崩溃报告、托管部署或分发服务。在提供相关服务所必需的范围内，这些第三方可能会依据其各自的隐私政策收集和处理信息。
此类第三方可能包括平台运营方、支付服务商、数据分析服务商、广告网络及云服务提供商等。
信息共享
我们不会出售您的个人信息。我们仅会在有限且必要的情形下共享相关信息，例如：
- 与代表我们提供服务的供应商或服务提供商共享，以支持业务运营和服务交付。
- 为遵守法律法规、司法程序或监管机关的合法要求而披露相关信息。
- 为保护用户、合作伙伴或公司的合法权益、财产、安全与系统稳定而进行必要披露。
- 在合并、收购、融资、重组或出售部分业务资产等交易中，在法律允许范围内进行必要转移。
Cookies 与日志信息
我们的网站或所接入的第三方服务可能使用 Cookies 或类似技术，以便记住用户偏好、分析访问情况并改善功能体验。我们也可能收集日志信息，例如 IP 地址、浏览器信息、访问时间、访问页面及发生错误时的诊断信息。
数据安全与保存期限
我们会采取合理的管理、技术及组织措施，防止个人信息遭到未经授权的访问、篡改、披露或破坏。但请注意，任何互联网传输方式或电子存储方式都无法保证绝对安全。
我们会在实现服务目的、满足合理业务需求、处理争议、履行协议以及遵守适用法律要求所必需的期限内保存相关信息。
未成年人隐私
在未经父母或监护人同意的情况下，我们的服务不面向低于适用法律要求年龄的未成年人。我们不会在违反适用法律的前提下，故意收集未成年人的个人信息。如果您认为有未成年人向我们提供了个人信息，请及时联系我们，以便我们进行核实并妥善处理。
外部链接
我们的网站或服务中可能包含第三方网站或平台的链接。对于这些第三方服务的内容或隐私做法，我们不承担责任。建议您在访问相关网站或服务时，单独查阅其隐私政策。
本政策的更新
我们可能会不时更新本隐私政策。更新后的版本将发布在本页面，并自发布之日起生效。建议您定期查看本页面，以获取最新版本内容。
联系我们
如果您对本隐私政策或您的个人信息有任何疑问，请通过 support@toptokgames.com 与我们联系。
地址：香港新蒲岗三竹街 12-14 号永森 2 号工业大厦 14 楼 1402 室。
This page explains how TopTok Games Limited collects, uses, stores, and protects personal information when you use our website, games, and related services.
Overview
TopTok Games Limited values your privacy and is committed to protecting your personal information. This Privacy Policy applies when you visit our website, play our games, contact us, or otherwise use our related services.
By using our services, you understand that we may collect and process information as described on this page in order to operate our products, improve user experience, maintain security, and comply with legal obligations.
Information We May Collect
Depending on the service you use, we may collect information such as:
- Basic contact details you provide, such as your name or email address when contacting support.
- Account, gameplay, and progress information related to your use of our games or services.
- Device and technical data, such as IP address, device type, operating system, browser, language, and identifiers.
- Usage data, including in-app interactions, crash reports, log data, and approximate location inferred from IP address.
- Information you choose to share with us, including support requests, feedback, or account recovery details.
How We Use Information
We use collected information for legitimate business and service purposes, including to:
- Provide, operate, maintain, and improve our website, games, and related services.
- Create and manage user accounts, verify transactions, and process user requests.
- Analyze performance, diagnose technical issues, prevent abuse, fraud, or security incidents.
- Personalize gameplay or service experience where applicable.
- Communicate with users about support matters, updates, policy changes, or important notices.
Third-Party Services
Our services may integrate third-party tools or platforms for analytics, advertising, payment processing, crash reporting, hosting, or distribution. These third parties may collect information according to their own privacy policies when necessary to provide their services.
Examples may include platform operators, payment providers, analytics services, advertising networks, and cloud service providers.
Sharing of Information
We do not sell your personal information. We may share information in limited situations, such as:
- With vendors or service providers acting on our behalf to support operations and service delivery.
- When required by law, regulation, legal process, or lawful requests from authorities.
- To protect the rights, property, safety, and security of our users, partners, or company.
- In connection with a merger, acquisition, financing, reorganization, or sale of business assets.
Cookies and Log Data
Our website or integrated third-party services may use cookies or similar technologies to remember preferences, analyze traffic, and improve functionality. We may also collect log data such as IP address, browser details, access times, visited pages, and diagnostic information when errors occur.
Data Security and Retention
We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
We retain information for as long as reasonably necessary to provide services, fulfill legitimate business needs, resolve disputes, enforce agreements, and comply with applicable legal requirements.
Children's Privacy
Our services are not intended for children under the age required by applicable law without parental or guardian consent. We do not knowingly collect personal information from children in violation of applicable legal requirements. If you believe a child has provided personal information to us, please contact us so we can review and handle the matter appropriately.
External Links
Our website or services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third-party services, and we encourage you to review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page and become effective when published. Please review this page periodically for the latest information.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at support@toptokgames.com.
Address: Unit 1402, 14/F., Wing Sum 2 Industrial Building, 12-14 Sam Chuk Street, San Po Kong, Hong Kong.